Extended Assessment Support
Every Digital Enterprise Readiness Assessment includes 30 days of support. During this period, the Institute will help you interpret the findings and uncover how the recommended activities can improve your readiness. In the event that you would like additional support, you can purchase a 90 day extended support contract within 6 months of the assessment.
3 Months: $2,500
If you are starting a Transformation Program or in the middle of one, it is always good to have an experienced individual to use as a sounding board. The Institute's Advisory Services will pair you with an individual with real live transformation experience. Advisory Services are typically delivered remotely and provide an average of 2 hours per week of expert advice.
3 Months: $6,000 Annual: $20,000
A custom workshop is designed to address a specific issue encountered in your transformation program. Some of the workshops that The Institute has developed and delivered are:
- Visioning Workshop - Used to ensure that your leadership team has a shared vision of the transformation.
- OPS 20/20 - Two day workshop designed help the Service Delivery identify a "Future State" with plans on how to get there.
- Transformation Launch - Provided training about the transformation for the management to share with their people.
- Customer Advisory Board - Two day session structured to elicit feedback on the company's planned service changes.
- Service Desk Improvement - Help service desk personnel create a action plan to address service issues.
Every Workshop is unique and developed based on your requirements.
Workshops range in size from 10 to 30 people and are typically delivered by 2 Transformation Advisors.
Development & Delivery: ~$10,000 per day
The Institute will create original content on a wide range topics regarding the Digital Era. This material can be used internally, with your customers, or as part of a Marketing campaign. All content is created by The Institute's staff or one of our Institute Fellows.