Institute Fellow

Cherri Holland is a performance and change specialist whose focus over the last 20 years has been a ‘partnership approach’ to business success. Influenced by leaders running successful staff-driven businesses, she has moved hundreds of groups past entrenched ways of working into self-leadership, high performance and flow.

Described as commercially-savvy, engaging and inspirational, Cherri quickly assesses what people and organizations need to fulfil their obligations to the full range of stakeholders. Her clients have consistently said that high expectations of change outcomes have been exceeded. As financial metrics become increasingly tied to customer and staff disengagement, and disengagement is tied to outdated management approaches, businesses need quick ways to hit the reset button.

Cherri has sat alongside leaders undertaking organisation-wide transformation to develop a staff-driven, high performance culture. She co-designs solutions with  people which avoids the natural resistance to externally-imposed models  (leading to costly failure of change programmes). Drawing on both neuroscience and neuromarketing, she mobilizes unused reserves for a positive response to market pressures and/or technology disruption.

Typical assignments have included:

  • developing an employee-driven culture around organizational purpose
  • planning and embedding change so that programmes realize expected benefits
  • responding to complex workplace challenges and stakeholder demands getting the desired outcomes
  • improving key person impact and results — remaining ‘calm under fire’.
  • resolving conflict and negotiating to meet all parties’ needs

Since graduating with a Psychology degree (sub majoring in Industrial Psychology) Cherri has continued to research ways to tap into latent mental reserves for super-performance. She has shown these approaches work across diverse cultures and industries in 10 countries.

Cherri has published the following articles on our site:

Measuring Engagement - Or Are You?

Measuring Engagement – Or Are You?

Employee engagement can be an issue for organizations in a fast-paced digital age. Attention spans are getting shorter and everyone ... Read More
The Dark Side of Goal Setting

The Dark Side of Goal Setting

Setting goals – specific, measurable, achievable, revealed (at least to one other person), time bound and WRITTEN – has been ... Read More
The Human Race in an AI Era

The Human Race in an AI Era

When John Bell was challenged to transform Fletcher Building’s group technology function so the business could grow and differentiate in ... Read More
Digital Distress

Digital Distress

My last article, “Brains at Work”, questioned whether the average workplace is designed for the best thought work. It showed ... Read More
Brains At Work

Brains At Work

Surely ALL leaders want the best results and many want employees to be happy as well. Are the two linked? ... Read More
Clarity Amidst Chaos

Clarity Amidst Chaos

“Digital is not about digital, it’s not about technology at all.” Those words caught my attention in an article written ... Read More
And Then There Was RE-Transformation – Is This Your Organization?

And Then There Was RE-Transformation – Is This Your Organization?

Have you embarked on a digital transformation journey and like 8 out of 10 organisations, your destination is not what ... Read More
Which Comes First: ‘Digital’ or ‘Transformation’?

Which Comes First: ‘Digital’ or ‘Transformation’?

Neither. (A trick question). Organizational Purpose should come first.1 What is the significance of purpose? Common to all human beings, across all cultures, is a part ... Read More
Digital Power – Who Holds The Sway?

Digital Power – Who Holds The Sway?

The potential is real in the digital era for the Customer Experience to be transformed. Yet, advertised claims don’t always ... Read More