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Has COVID-19 Already Killed the Office?

June 18, 2020 By The Institute Leave a Comment

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Episode 1

  • How will the COVID-19 coronavirus impact the future of the workplace experience?
  • While the legacy “office” may be dead could a hybrid experience emerge?
  • What are the varied approaches of organizations in our next normal?

Charlie and Frank discuss this and AI companies whose products may very well revolutionize customer intimacy required in our digital economy. Can customer intimacy be accomplished will less physical or even human interaction? Find out how the Digital Experience Supply Chain holds customer intimacy as a required capability in our next normal.

Articles mentioned:

  • Never Go Back to the Office
  • Alphabet at 30% office capacity
  • Twitter's Permanent Remote-Work Policy

Companies discussed:

  • Panviva
  • Lenses.io
  • Behavioral Signals

This show is also available as a podcast on Apple, Google, Deezer, Radio Republic, SoundCloud and Spotify.  (and more on the way)

About The Digital Experience Revolution Show

The Digital Experience Revolution with Charles Araujo and Dr. Frank Granito explores emerging trends and technologies around Digital Transformation, the Customer Experience and The Future of Work — and how they are reshaping organizations in the Digital Era.

The Institute

The Institute for Digital Transformation (The Institute) has over a decade of experience in helping companies transform themselves. We have taken this experience and combined it with research to develop the first analytical model that can predict the success of your company’s transformation effort. Based on our analysis, you will be able to institute programs that will dramatically improve your chances of a success transformation.

www.institutefordigitaltransformation.org

Topics: Culture Keywords: COVID-19, Customer Experience, Digital Experience Revolution, Video

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