With over 20 years of experience in leadership roles in the technology industry, Ms. Carroll is recognized as an executive who develops and articulates vision and solutions from both technical and business perspectives. She has an established history of building a culture of collaboration, trust, and respect among IT and the business. A speaker on the topics of digital transformation, cloud computing, IT utility adoption, and team culture, she has been published in CIOInsight and BizTech magazine, and was named a 2010 Computer World Premier 100 IT Leader. She is committed to sharing, listening, challenging, and shaping the discussion around transformational business success.
Currently Ms. Carroll serves as the VP, Customer Success & Lifecycle at TenFour, a NJ headquartered IT Infrastructure Utility Provider. In this role, she leverages her industry expertise to provide insight and guidance to enterprise business executives to facilitate digital transformation and business value realization. She is responsible for creating a differentiated customer experience across the breadth of TenFour’s client portfolio, focused on the customer’s business priorities and outstanding service delivery. Prior to joining TenFour, Ms. Carroll had a noteworthy tenure in a variety of senior IT Leadership positions at the United States Golf Association, most recently as the Managing Director for Information Technology where she led the infrastructure, business resilience, security, operations, and development disciplines.

Out of the Data Center and into the Digital Age
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Sailing for Customer Success
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Cloud-First is Not a Digital Transformation
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Customer Success: A Measured Relationship
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Customer Success for the Win – Part One
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Make IT the New “Deputy of Sales”
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Only Half of the IT Team is Valuable
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All Hail the Customer!
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Paint a Fresh Face on Vendor Management
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The Infrastructure Team Has Been Set Adrift
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Infrastructure is the Cornerstone of Digital Transformation
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We Consumers are Fickle, But Security is No Whim
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Adapting for Innovation: The USTA’s Winning Play
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Let’s Get Engaged!
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Cultivating a Landscape Without Castles
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Fiefdoms, Walls and Wizards-Technology Past
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