Journal of Digital Transformation is the Institute’s free online blog that provides practical insightful approaches to Digital Transformation. It contains hundreds of thought provoking articles from over a dozen Industry Leaders spanning 10 years.
Recent Posts
The Key to Generative AI Productivity
As is the case when truly innovative technologies emerge, the clamor by providers and users of these tools and platforms ...
Digital Transformation Takes a Village
Digital transformation takes a village. We often think and speak about this massive organizational endeavor through one lens or another, ...
Leadership Lessons of Ted Lasso
I have never been a soccer fan, or should I say fútbol? So, when I was encouraged to watch the ...
Digitalizing Lean Process Management
Digitalizing Lean Process Management The digital transformation cheerleaders promise your business will be faster, better, cheaper and more customer focused ...
Platform Governance in Organizations
In the last two years, we have witnessed the acceleration of digital transformation among organizations, with the adoption of digital ...
Resolving Ethical Dilemmas
In my small contribution to the Institute’s recent LinkedIn Live event, “LDE: Leadership Gift – Wisdom of the Year,” I ...
Digital Leadership and Innovation
This paper explores the intersection of digital leadership, ethics, and innovation within the United States Air Force (USAF) in the ...
Break Through the Language Barriers of Communication
Mixed Cultures On the first night of my trip to Edinburgh, Scotland this past November I found myself in a ...
Revolutionizing Reality
Recently I visited Las Vegas and was amazed at the latest entertainment factory- The Las Vegas Sphere. It isn’t often ...
Structure is NOT Organization
I was intrigued by an interview with Jennifer Pahlka (author of Re-coding America: Why Government Is Failing in the Digital ...
Sustainability and Digital Transformation
Sustainability and digital transformation are two concepts that have gained significant attention in recent times. Sustainability is “concerned with protecting ...
AI Requires New Business Models
Major events in history tend to stick in our memory. We can often go back and remember what we did ...
Evolving Role of the CFO and Digital Transformation of the Finance Department
Evolution of the CFO The role of the Chief Financial Officer (CFO) continues to evolve and expand due to a ...
Nita Sanger – Institute Fellow
Hillsborough, NJ, January 5, 2024 – The Institute for Digital Transformation is pleased to welcome Nita Sanger as an Institute ...
The ROI on Customer Experience
In today's competitive business landscape, companies across industries recognize the paramount importance of providing exceptional customer experiences. Customer experience (CX) ...
The link between EX and CX
In today's highly competitive business landscape, organizations are increasingly recognizing the critical importance of both employee experience (EX) and customer ...
Disrupting the Health Care Call Center Agent
In my previous post, “Is it time to disrupt your Higher Ed Call Center?” I described an all-too-common experience of ...
EQ in the Age of AI
As artificial intelligence (AI) continues to reshape various aspects of our lives, it becomes increasingly important to consider the role ...
Lessons From Digital Transformation
Earlier this year I participated in a very special event in London, Inspiring Change: Women Transforming Business. I had the ...
Balancing Employee Experience and Employee Engagement
Employee experience and employee engagement are two critical concepts that profoundly influence an organization's success. Creating a motivated, productive, and ...
How Organizations Achieve Supply Chain Resilience in the Face of Disruption
In an era characterized by increasing global interdependence, supply chain resilience has emerged as a critical factor in ensuring business ...
Is it Time to Disrupt Your Higher Ed Call Center?
I recently received a letter from a major university. The letter stated that they needed some additional information and verification ...
The State of Digital Transformation In Asia
Digital transformation has emerged as a global phenomenon, revolutionizing industries, societies, and economies worldwide. In recent years, Asia has been ...
What Gets Measured Gets Managed
It is popular in today’s business environment to separate leadership and management. In this paradigm, leaders inspire and motivate others ...
Intrapreneurship: The Complete Guide to Competitive Advantage – Part 4
A Blueprint for a Competitive Advantage Introduction Before we dive into the blueprint, let's briefly recap our journey so far ...
The Attention Economy
In the digital age, marked by constant connectivity and an ever-expanding array of online platforms, the concept of the attention ...
Switching Off Work: Digital Pressure
Low unemployment or low employment? Unemployment rates are at an all-time low, but to what extent are we actually employing ...
Intrapreneurship: The Complete Guide to Competitive Advantage – Part 3
Organizational Success Through Intrapreneurial Innovation Introduction In the previous two articles, we delved into the concept of intrapreneurship, distinguishing it ...
Amazon’s Digital Transformation
Disrupting Industries Through Customer-Centric Design Amid the whirlwind of technological advancements shaping our modern world, Amazon stands as a shining ...
Intrapreneurship: The Complete Guide to Competitive Advantage – Part 2
Unlocking Organizational Success Introduction Welcome to Part 2 of our series “Intrapreneurship: The Complete Guide to Competitive Advantage" In Part ...
Nora Osman – Institute Fellow
Hillsborough, NJ, September 28, 2023 – The Institute for Digital Transformation is pleased to welcome Nora Osman as an Institute ...
Institute for Digital Transformation and TSO announce collaboration to deliver better outcomes for organizations
Announcing the collaboration between the Institute for Digital Transformation and The Stationery Office (TSO), which will produce the next generation ...
Intrapreneurship: The Complete Guide to Competitive Advantage – Part 1
Unveiling the Essence of Intrapreneurship Introduction Navigating the Shifting Landscape of 21st-Century Business In today's rapidly changing business environment, the ...
Implementing an Electronic Health Records (EHR) System
Digital transformation in healthcare can be made possible through a variety of initiatives that leverage technology to improve patient care, ...
AI Analysis of “Leadership in the Age of AI & the Evolving Workplace”
Our latest episode of Leading in the Digital Era had four humans discussing the challenges of leadership in the Age ...
Robert Field – Chief Digital Officer
Hillsborough, NJ, June 27, 2023 – The Institute for Digital Transformation is pleased to welcome Robert Field on a part ...
Zero Trust: A Strategy For The Future Of Cybersecurity
As we entered 2023, we were bracing for the increase in cyber attacks to continue to grow. We are still ...
Embracing the Unpredictable
When I was a little girl, I would sit on our front porch in the summer, which faced West, and ...
Value vs Values
The digital era is now well established, yet many still find it mystifying. The Institute launched a book earlier this ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
Digital Gardening – Growth, Grit & Impact
Spring is upon us! As many of us consider our spring garden, consider how gardening and digital transformation can align ...
Digital Transformation and AI
AI contains a variety of technologies, including self-learning capabilities, reaching above-human performance, while changing the work in enterprises by eliminating ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
The CIO is Dead! Long Live the CIO!
The proliferation of CxO titles related to technology reflects the increasing importance of technology in business and the growing recognition ...
Why Discernment is a Critical Leadership Skill You Need to Develop
When it comes to leadership qualities, discernment may not be the first thing that comes to mind. In fact, it ...
Purpose-Driven Technology
“Technology is a useful servant but a dangerous master.” – Christian Lange, Nobel Peace Prize laureate “What is the purpose ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
Emerging Technology & Customer Experience
As new breeds of Artificial Intelligence explode onto the scene, is there a danger of completely losing the human side ...
Eliminating Data Silos to Facilitate Transformation
There is a lot of conversation about Digital Transformation, but often only a partial understanding of what it is or ...
Infographic – Leveraging Knowledge Management for Digital Transformation
This infographic provides an overview of the ways in which knowledge management can facilitate a successful digital transformation. It highlights ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
The First 6 Months
In this special episode of 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗗𝗶𝗮𝗹𝗼𝗴𝘂𝗲, we will showcase brief clips from the first six months of the series ...
Rapid Research Results
Digital Era Skills
Premise: About 20 years ago, three market forces converged which radically changed Information Technology forever.
- Consumerization: As Google, ...
SMART Factory Technology for Long-Term Sustainability
In today's fast-paced digital age, technological advancements are changing the game for businesses everywhere. With Moore's Law doubling the number ...
Theory of Luck
I am fascinated by digital companies (“unicorns”) that have been in the forefront of digital market development. Creating new standards, ...
Agile Performance Management
ANYONE can plan, but not all can deliver. In fact, the average failure rate of strategy execution based on empirical ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
The Agile (R)evolution
The 𝐀𝐠𝐢𝐥𝐞 𝐌𝐚𝐧𝐢𝐟𝐞𝐬𝐭𝐨 and methodologies have been around for over twenty years. During that time, agile has continued to evolve ...
How Business Architecture Supports the Digital Transformation Manifesto
The Digital Transformation Manifesto Tenets Define a Vision for the Organization of the Future The DT Manifesto by the Institute ...
Digital Transformation
A Game Changer in the Business World
Digital transformation is a game-changer in the business world, and it has become a crucial aspect for organizations to stay ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
Inspiring Transformation
It is well understood that resistance to change is one of the top reasons transforming an organization can falter. Supporting, ...
Chef Skills Required by a Digital Leader
(Or all I know about leadership I learned in Culinary School) “Yes, Chef!” was the first thing I learned on ...
Digital Transformation Process Flow
The fourth industrial revolution is upon us. Businesses need to digitally transform their organizations or, at the very least, critical ...
Attention – The Core of Customer Experience
The Attention War was first brought to the fore in a 2012 Forbes article to signal the start of competition ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
Digital Leaders Require a Cognitive Shift
Traditional, outdated management models are roadblocks to transforming business in the rapidly evolving digital landscape. Today a critical business challenge ...
Dr. Dobrica (Dobie) Savić – Institute Fellow
Hillsborough, NJ, February 8, 2023 – The Institute for Digital Transformation is pleased welcome Dr. Dobrica (Dobie) Savić as an Institute ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
Transformation Requires a New Mindset
𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 – What organizations don’t get, why, and how to overcome it Digital Transformation is much more than moving ...
𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐓𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐃𝐞𝐦𝐲𝐬𝐭𝐢𝐟𝐢𝐞𝐝
Virtual Book Launch and Discussion
Is Digital Transformation a mystery to you? Has everyone been telling you the ‘one’ way to transform? Let 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 ...
Problem Resolved but Not Solved
My son Bryce is 16 years old. When he was in third grade we moved states, so he was in ...
Aleta L. Jeffress – Institute Fellow
Does Digital Transformation Still Matter?
The end of a year is always a time that I spend doing some reflection and pondering the “big questions” ...
Southwest Airlines Debacle Could Happen to You
Digital transformation is not just a fad or a “nice to have.” It is imperative in today’s business environment. The ...
Digital Transformation Demystified
Virtual Book Launch
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
Digital Transformation Demystified
Is Digital Transformation a mystery to you? Has everyone been telling you the ‘one’ way to transform? Well join the ...
How to do Digital Transformation Wrong
Many Digital Transformation initiatives go horribly wrong; enough that a LinkedIn survey found that 70% fail. Failure can be defined ...
Cyber Monday Membership Sale
We weren't planning on it, but since everyone is hyping their Black Friday / Cyber Monday sale, we felt we ...
Chuck Papageorgiou – Institute Fellow
Hillsborough, NJ, November 21, 2022 – The Institute for Digital Transformation is pleased welcome Chuck Papageorgiou as an Institute Fellow. Chuck ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
Digital Innovation
Industry leaders discuss how their approach to innovation is changing based upon technical and organizational capabilities in the digital age ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
The Role of Service Management in Digital Transformation
Digital Transformation (DX) consists of true organizational change and business enabled by digital tools. Service management can guide and accelerate ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
Digital Experience Value Engine
In a post-industrial economy, what is the lever of value creation for the enterprise? And how should tech companies change ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
Lessons from the Past for a New Way Forward
Institute Fellow Jeff Ton has written extensively on the leadership lessons that can be discovered through the historic Lewis & ...
How to Innovate Your Product or Service
In the last two years, we have witnessed the accelerated migration of organizations and consumers to digital platforms and services ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
Digital Transformation Manifesto Workgroup
In this Dialogue, members of the workgroup will share their thoughts on furthering the development of the DT Manifesto. And ...
Why We Need New Management Theories
Business leaders and managers are in a quagmire these days. After heralding the benefits of work-from-home (WFH) in the last ...
𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝘿𝙞𝙖𝙡𝙤𝙜𝙪𝙚:
Strategy to Reality for Digital Enterprises
Whether an organization is already a digital enterprise or on the transformation journey to become one, leaders need the ability ...
Are You READY for Transformation?
Too often when we talk about Digital Transformation all we talk about is the latest hardware, software or applications. Yet ...
The Transformation Illusion
A new report titled Killing Time at Work ’22 from Qatalog and GitLab says, “The dramatic workplace shifts of the ...
The Lewis & Clark Experience
A New Way Forward
To lead digital transformation in your organization, you need a new way of thinking, a new way forward. And what ...
What You Need to Know (and Ignore) about Machine Reasoning
Recently, several technology companies have briefed me and professed to use a new type of artificial intelligence (AI) technology: machine reasoning ...
The AI Promise and the Customer Experience Concern
A month ago, I attended a conference hosted by a well-known provider of Artificial intelligence (AI) based software for contact ...
Overcoming the Enterprise Scale Problem
One of my very first jobs was for a concrete pipe company that was in the middle of a lawsuit ...
Challenges Faced by Digitally Transformed Product Development
Product development went through some major upgrades in the past few years. On the software side there was the establishment ...
Omnichannel as a Strategy
Ecommerce has grown rapidly in the last two years driven by lockdowns, social distancing, and remote work. Two years ago, ...
What Digital Enterprises Can Learn from Nature
Digital Business is Just Business. At some point during the pandemic, it seems that collectively many organizations came to ...
Ethics are Integral to Our Organization
This is the last of 8 articles describing the tenets of the Digital Transformation Manifesto. Culture of Empowering Leaders is ...
Culture of Empowering Leaders
This is the seventh of 8 articles describing the tenets of the Digital Transformation Manifesto. Reimaging Strategy and Practices is ...
Reimagining Strategy and Practices
This is the sixth of 8 articles describing the tenets of the Digital Transformation Manifesto. Decisions Driven by Data is ...
Decisions Driven by Data
This is the fifth of 8 articles describing the tenets of the Digital Transformation Manifesto. Customer and Stakeholder Experience is ...
Digital Transformation Manifesto Live Event
The Digital Transformation Manifesto Live Event was held on June 8, 2022 at noon EDT with the four authors of ...
Customer and Stakeholder Experience
This is the fourth of 8 articles describing the tenets of the Digital Transformation Manifesto. Creating Purpose-based Value is the ...
Creating Purpose-based Value
This is the third of 8 articles describing the tenets of the Digital Transformation Manifesto. The Need to Pivot Quickly ...
Digital Transformation Manifest Live Event
For the last few years, the term Digital Transformation has become “cool”. Organizations believe they need to have a Digital ...
The Need to Pivot Quickly
This is the second of 8 articles describing the tenets of the Digital Transformation Manifesto. Proactively Embrace Change is the ...
Proactively Embrace Change
This is the first of 8 articles describing the tenets of the Digital Transformation Manifesto. Digital transformation is a journey. ...
The Pandemic Gives Big Data a Big Win
“Suddenly, everyone’s a data analyst.” I laughed when my friend said this to me. Mostly because I knew it was ...
Rise of the Distributed Enterprise
As we were entering the third year of the pandemic, the world saw renewed lockdowns as Omicron cases doubled every ...
The two tools you must harness right now to rise to today’s challenges
The world is in a state of chaos. Everything that we know about how the world works has changed, seemingly ...
Digital Transformation: Carts and Horses
On multiple occasions over the past few years, I have written and spoken about technology as an enabler of transformation ...
The ‘future of work’ in the digital era may not be what you think
Despite all the banter about the ‘future of work’ no one is talking about what that really means. Our inability ...
Changing our Patterns of Thought
Many organizations have been disappointed that their digital transformation projects did not provide the major impact they expected. Big promises ...
Making Change Stick
Over a decade ago, Charles Araujo wrote a white paper called “Making Change Stick”. It was selected by itSMF as ...
Why Automation May Deliver Zero Return for the Enterprise
We may very well be in the golden era of automation. While we have been automating since the very first ...
Why We Still Need Humans
Some human traits are not replaceable by AI, automation, or machine learning. Those traits consist of the glorious things that ...
Digital Skills Management Imperative to Transformation Success
As you know by now, digital transformation is about way more than technology – it’s a complete overhaul of how ...
Why a Computer may be your Next Manager
As we continue to instrument every facet of modern work, it's beginning to enable data-driven management. The flip side of ...
The Robots are Stealing all the Jobs!
Not really, but digitization and robotics will displace roles involving repetitive tasks and related management roles within organizations choosing to ...
Data or Deception?
An Harvard Business School article caught my eye for a number of reasons: ‘Where Can Digital Transformation Take you? Insights ...
Patti Blackstaffe – Institute Fellow
Hillsborough, NJ, March 21, 2022 – The Institute for Digital Transformation is pleased welcome Patti Blackstaffe as an Institute Fellow ...
It’s a roll-your-own Internet of Things world
There is a problem with the current roll-your-own building block approach to the Internet of Things (IoT) that is pervasive ...
The 3 Surprising Secrets that Drive Innovation in the Digital Era
What if everything you knew about innovation was wrong? The fear of digital disruption and the boundless opportunities that are ...
Transformation and the Value of a Skills Inventory
In a previous article here in the Journal, I wrote about some of the many definitions of digital transformation I’ve ...
Can Enterprises Really Pivot?
It’s too soon to tell if enterprises — industrial age or otherwise — can, in fact, pivot. To have a ...
Leadership Lessons For A Successful Digital Transformation
Digital transformation was a phrase on everyone’s tongue in 2019. The pandemic soon replaced it with work from home, remote ...
How to Create an Ambient Experience Without Creeping Out Your Customers
When I first began focusing on digital transformation, I immediately understood it to be about more than merely a new ...
How Big Data Will Change the Way You Drive
With the cruise control set to a modest 50 mph, a driver navigates along a straight stretch of west coast ...
Artificial Intelligence: The Time is Now
As an industry observer, I’ve watched the development of artificial intelligence (AI) with fascination. While the technology itself is developing ...
TransformIT Show
Hardware is the New Software
TransformIT Show
Reinventing Your Career through Lifelong Learning
TransformIT Show
Finding the WHY in a Complex, Data-Driven World
TransformIT Show
Creating a Culture of Innovation in Any Size Organization
A tech company CEO de-hypes digital transformation
It seems that every tech company CEO today is talking about digital transformation in some way. If it’s not in ...
TransformIT Show
How Data is Transforming Everything About Business
Digital Deception
People have practiced deception since the dawn of mankind. Many of the laws we have on the books are meant ...
3 Telltale Signs It’s a Real Digital Transformation
It's easy to get caught up in the hype surrounding digital transformation and lose your way. These three indicators can ...
TransformIT Show
Running Towards Fear in an Online World
Peter Van Camp Executive Chairman, Equinix, Peter Van Camp talks about the search for a road map to help us ...
TransformIT Show
Staying Ahead By Moving Toward the Complexity
A Road Trip, Algorithms, and the Infancy of AI
I’ve always found that travel clears my head. In the middle of a very busy and demanding work schedule, I ...
Industry 4.0 is the Blueprint for the Future of IT
When you think about the digital future, you probably think about self-driving cars, disruptors like Uber and Airbnb, and artificial ...
TransformIT Show
How Mentors Can Shape Your Career
Why BPM is now taking a central role in digital transformation
Driven by the need for speed and agility—beyond traditional needs of efficiency and optimization—organizations turn to BPM to drive digital ...
TransformIT Show
Living a Life and Building a Career by Design
Beware Your Digital Blind Spot
By now, every company in the world is on the lookout for the digital disruption that will threaten their existence ...
TransformIT Show
How Technologists Can Thrive
The Deconstruction of Digital Transformation
The need to digitally transform your organization is now — or at least should be — a strategic imperative. The ...
Finding Transformational Success by Ignoring Labels
She’s smart. He’s funny. They’re the ambitious ones. That company is an innovator. This technology is a game-changer. As humans, ...
TransformIT Show
Why Honesty May be the Great Career Differentiator
TransformIT Show
Leading Your Enterprise into a Fast Future
Accelerating digital transformation using the Medici Effect
King Abdullah University of Science and Technology’s global IT summit in Saudi Arabia presents a model for digital transformation. The King ...
Snapshot Research Results
Inside the Data
The ESG Imperative
Introduction Business Sustainability and ESG (Environmental, Social, and Governance) are a key business focus for organizations in the digital area ...
TransformIT Show
The New Age of the Digital Leader
Digital Transformation: Not Because It’s Easy, But Because It’s Hard
Pop quiz: What’s the first thing you should do after you’ve completed your digital transformation? If you’ve followed our work, ...
TransformIT Show
Reflections on Season 1
“With who?” I was on the phone with my partner John and he had just told me that I needed ...
TransformIT Show
Stepping In & Leaning Out to be an Exceptional Leader
The futility of fighting future technologies
The real face of digital disruption is the fundamental transformation of societal structures. You need to prepare for your disrupted ...
TransformIT Show
Living the Disruption
Becoming an IT Outsider
Digital Exposure
There is an old joke about the difference between visibility and exposure. Visibility helps you see clearly, but you can ...
Has IT become too complex to manage?
IT leaders must grapple with an overwhelming diversity of challenges to manage the enterprise IT function, but has it become ...
TransformIT Show
The Imagination Age
Technology Isn’t the Answer to Surviving Digital Disruption
Despite the rhetoric, executing a digital transformation is not about becoming a tech company. It’s about making technology so ubiquitous ...
TransformIT Show
Science of Culture
The Need for Speed
It is no surprise that being first is a competitive advantage. For hundreds of years farmers wanted to be the ...
Trust, Transparency and Creating Business Value
To contribute business value, IT has to understand the organization’s mission, vision and strategies. All of that starts with trust ...
TransformIT Show
Life at the Intersection of IT & Business
Three Questions For Strategic Leaders
A strategic leader understands his or her company’s mission, possesses a vision and a plan for realizing it, and can ...
TransformIT Show
Collaboration as a Business Model
The Art of Being a Great IT Leader
A great IT leader has a vision, practices servant leadership, is accountable to others, and has a personal relationship with ...
TransformIT Show
The Deep End of the Pool
Building Your Consumer Ecosystem through Digital Third-Party Access
A better, more profitable online infrastructure, or ecosystem, has been at the center of commerce for decades now, but the ...