Digital Enterprise Readiness Framework
Too often when we talk about Digital Transformation all we talk about is the latest hardware, software or applications. But change is an individual and personal experience. A 2016 McKinsey study identified one third of the barriers to transformation were caused by Cultural and Behavioral Challenges. Unfortunately, the people side is totally overlooked and forgotten in almost every change program.
Look the other issues identified in the study:
– Lack of Understanding
– Lack of digital talent
– Organizational Structure
– Rigid processes
They all point to the simple fact that the organization was not prepared for any type of change. When you go on vacation, you spent a significant type preparing: arrange for coverage at work, make travel plans, pack the appropriate outfits, plan activities, etc. Yet most company start Transformation Program with an executive announcement; little to no time is spent preparing the organization for the change.
Organizations are NOT READY for Transformation!
Elite military units and championship sport teams are always training, preparing, “getting ready” for the next mission or the next game. They know that the better prepared they are, the higher chance of success. They measure their progress. How do you know if your organization is READY to change? And even more importantly, how do you get them READY?
Organizational culture is a misnomer, there is no such thing. Organization culture is just the culmination of the people’s beliefs and behaviors. If you are going to change the Organization’s culture to get ready for Transformation, you need to start at the beginning with people’s beliefs and behaviors. (Those military units and sports teams share the same cultural attributes.) But, how do you measure that?
Introducing Digital Enterprise Readiness Framework
The Institute has developed an analytical model that will objectively measure the “Readiness” of an organization’s ability to change. We refer to this model as the Four Dimensions of Digital Readiness.
 | Operational Sustainability: | Does your organization have a stable base to operate from? |
Organizational Agility: | How quickly can your organization react to change? | |
Strategic Agility: | How well does your organization anticipate change? | |
Disruptive Culture: | How receptive is your organization to implementing change? |
Our Framework was developed using data gathered over the past decade while working with companies undergoing change and collected as part of multiple research projects. Our Chief Scientist, Dr. Frank Granito, combined this data with his doctoral thesis and other academic research to develop our Readiness Framework.
The focus of the Framework is to measure the Readiness of Your Organization (people’s beliefs and behaviors) to handle the stress of the major change. Our Frame is unique for a few reasons:
| Findings and recommendations are produced by a model that is based on a decade of experience combined with Best Practices and academic research. Results from typical assessments vary based on the experience and expertise of the assessment team. |
| Information is gathered from the entire organization, not just a selective sample chosen by Management or the assessment team. |
| Our recommendations are not aligned with a specific vendor solution. The Institute’s Framework integrates seamlessly with other technology, process frameworks, methodologies, or approaches that you are already using. |
Other frameworks and assessments focus on only an aspect of the change:
- Implementing Digital Technologies such as Public Cloud, Big Data, or Predictive Analysis
- Implementing Digital Practices, such as Agile, Lean, or DevOps
- Improving Operational performance by using Automation or AI
- Changing Organizational Structure by adding a Chief Digital Officer
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