Doug Tedder is the principal of Tedder Consulting LLC. Doug is an accomplished and recognized leader who is equally adept in interactions from senior leadership to day-to-day practitioners. His attention to detail, industry knowledge, emotional intelligence, and the ability to “see the big picture” and make it actionable has resulted in a track record of success in helping IT organizations transform into business partners in value delivery.
Doug holds numerous industry certifications in disciplines ranging from ITIL, COBIT, Lean IT, and Organizational Change Management. An active volunteer within the IT Service Management community, Doug is a frequent speaker and contributor at local industry user group meetings, webinars, and national conventions. Doug is a member, former president, and current board member for itSMF USA as well a member of HDI.
Doug has published the following articles on our site:
What Does “Digital” Mean To Service Management?
The Future of Artificial Intelligence in Marketing
Benefits of Using Artificial Intelligence in Marketing
Digital Transformation is Fun…Until the Shareholder Meeting
Invasion of the Chatbots
Are Enterprise Service Management and Digital Transformation the Same Thing?
Lead your Digital Transformation – No Fancy, Schmancy Job Title Required!
Automate This! (and this and this)
