Digital Enterprise Readiness Framework Details
This page will serve as a reference on where to find more detailed information about the Framework, the history of its development and most importantly how you can use it to get your organization READY for Transformation. Including our own Readiness Assessment.
Proof Points - provides evidence of success for each of the four dimensions.
Reference Articles - has links to published works the provide extensive detail about attribute of each of the Dimensions.
History of the Framework Development - documents the process and scholarly used in creating the analytical model of the Framework.
Readiness Assessment - provides a tool to measure your organization's culture and its READINESS for change.
There is case study evidence of the success of companies for each of the dimensions:
- Many business sectors including Banking, Manufacturing, and Automotive recommend “implementation of the right set of organizational capabilities are critical requirements” for Digital Transformation. Readiness is having the right amount of foundational organizational processes and capabilities
- British Telecom and companies in the European Union learned to place “the emphasis on business issues such as how will my business processes change.” Readiness is having the Organizational Agility to rapidly alter the business in response to a changing digital environment
- NHS England found that having a “user council set up to involve external stakeholders in activity” was a key success factor to Digital Transformation. Readiness is the Strategic Agility that comes from knowing and involving your customers
- A McKinsey study of Digital culture shows companies like GE and Nordstrom realized “In our experience, executives who wait for organizational cultures to change organically will move too slowly as digital penetration grows.” Readiness is a Disruptive culture whose Senior Leaders are advocates and role models.
Detailed information about the Framework can be found here:
You could also purchase Dr. Granito's book "Are You Ready for Transformation?".
History of the Framework Development
The Institute for Digital Transformation developed the Digital Enterprise Readiness Framework to help organizations ensure that their organizations are prepared to handle the stress and impact of a digital transformation effort. The Framework is based on both the Institute’s experience working with numerous organizations executing digital transformation efforts along with research conducted by Institute founder Charles Araujo and Institute Chief Scientist, Dr. Frank Granito.
Mr. Araujo is the best-selling author of three books, an internationally recognized authority on digital transformation and the digital enterprise and is a technology industry analyst. Dr. Granito has years of academic and research experience in the field of organizational theory and culture specifically applied to the transformation of IT organizations.
For over a decade, the Institute has worked with organizations as they have executed IT and digital transformation efforts. During these efforts, the Institute gathered data about the factors that contributed to or hindered the success of these transformational programs. This data and experience formed the basis of the Framework.
In addition, over the last few years the Institute has conducted or participated in several research projects, including one that explored in detail the differences between “Digital Transformation” and “IT Transformation”. Combining this research data with the previously developed foundation, the Instituted created the Digital Enterprise Readiness Framework to measure and benchmark an organization’s readiness to successfully execute a digital transformation effort.
The resulting IDT Assessment provides a Digital Readiness Framework to assess an organization’s readiness across four dimensions: Operational Sustainability, Organizational Agility, Strategic Agility, and Disruptive Culture. Each dimension is measured via a construct of dimension attributes and underlying characteristics. The attributes and characteristic markers were established based on scholarly research and have been compiled into a validated analytical model. This model makes the Framework unique in that it provides an objective measure an organization’s readiness to execute and sustain a digital transformation effort.
The primary research used in the development of the Index’s characteristics and attributes include:
- Bazerman, Max, and Don A. Moore. Judgment in Managerial Decision Making. 8th ed. John Wiley & Sons, 2013.
- Hunger, J. D., & Wheelen, T. L. (2003). Essentials of strategic management. New Jersey: Prentice Hall.
- Schein, E. H. (2006). Organizational culture and leadership (Vol. 356). John Wiley & Sons.
- Long, C. (2000). Measuring your strategic agility. Consulting to Management, 11(3), 25.
- Doz, Y. L., & Kosonen, M. (2010). Embedding strategic agility: A leadership agenda for accelerating business model renewal. Long range planning, 43(2), 370-382.
- Wendler, R. (2014, September). Development of the organizational agility maturity model. In Computer Science and Information Systems (FedCSIS), 2014 Federated Conference on (pp. 1197-1206). IEEE.
- Lukas, B. A., Whitwell, G. J., & Heide, J. B. (2013). Why do customers get more than they need? How organizational culture shapes product capability decisions. Journal of Marketing, 77(1), 1-12.
- Crocitto, M., & Youssef, M. (2003). The human side of organizational agility. Industrial Management & Data Systems, 103(6), 388-397.
- Digital and IT Transformation: A global View of Trends and Requirements, EMA, 2015
- Granito, Francis A.. University of Maryland University College, ProQuest Dissertations Publishing, 2011. 3509189.