Digital Transformation (DX) consists of true organizational change and business enabled by digital tools. Service management can guide and accelerate DX with practices and governance that are independent of specific vendors and tools. In this Digital Dialogue, weβll discuss the current role and future advantages of good service management in the organizationβs roadmap for DX success.
Speakers:
Roy Atkinson
Patti Blackstaffe
Kenneth ("kengon") Gonzalez
Greg Sanker
The Institute for Digital Transformation (The Institute) has over a decade of experience in helping companies transform themselves. We have taken this experience and combined it with research to develop the first analytical model that can predict the success of your companyβs transformation effort. Based on our analysis, you will be able to institute programs that will dramatically improve your chances of a success transformation.
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