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The Role of Service Management in Digital Transformation

November 10, 2022 By The Institute Leave a Comment

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Digital Transformation (DX) consists of true organizational change and business enabled by digital tools. Service management can guide and accelerate DX with practices and governance that are independent of specific vendors and tools. In this Digital Dialogue, we’ll discuss the current role and future advantages of good service management in the organization’s roadmap for DX success.

 

Speakers:

Roy Atkinson

Roy Atkinson

Patti Blackstaffe

Patti Blackstaffe

Kenneth ("kengon") Gonzalez

Kenneth ("kengon") Gonzalez

Greg Sanker

Greg Sanker

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About The Digital Dialogue Show

Where you can interact with Industry Leaders as they discuss issues facing Digital Enterprises.

The series is available on our YouTube channel.

The Institute

The Institute for Digital Transformation (The Institute) has over a decade of experience in helping companies transform themselves. We have taken this experience and combined it with research to develop the first analytical model that can predict the success of your company’s transformation effort. Based on our analysis, you will be able to institute programs that will dramatically improve your chances of a success transformation.

www.institutefordigitaltransformation.org

Topics: Culture, Leadership Keywords: Digital Dialogue, Video

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