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Institute for Digital Transformation

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Journal of Digital Transformation is the Institute's free online blog that provides practical insightful approaches to Digital Transformation. It contains hundreds of thought provoking articles from over a dozen Industry Leaders spanning 10 years.

The Resiliency Requirement

The Resiliency Requirement

Episode 4 Is change and agility so ubiquitous that we are no longer in the Digital Age, but in the ...
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The New “Digital” Silos

The New “Digital” Silos

For years, companies have struggled with organizational silos, departments not sharing information, multiple initiatives, conflicting priorities, etc. Organizations have come ...
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The Empathy Economy

The Empathy Economy

Episode 3 Last week Charlie and Frank pointed out that all companies must now be aware of social issues their ...
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Link between Customer Journey and Empathy

Link between Customer Journey and Empathy

Episode 2 The customer experience used to be just about understanding your customers’ needs and patterns. Now it is about ...
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Snapshot Research Brief - Digital Readiness Quiz

Snapshot Research Brief – Digital Readiness Quiz

Respondents confirm that “readiness” and “culture” are important and are not fully in place but are proceeding with transformation even ...
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The Rise of Community Commerce

The Rise of Community Commerce

TinaPay Online, which delivers neighborhood bakery favorites to communities in Manila, was born during the early days of the enhanced ...
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The Acceleration of Digital Transformation

The Acceleration of Digital Transformation

The current global Covid-19 crisis will change our lives forever. Thirty top global experts, from technology executives, to venture capitalists ...
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Has COVID-19 Already Killed the Office?

Has COVID-19 Already Killed the Office?

Episode 1

  • How will the COVID-19 coronavirus impact the future of the workplace experience?
  • While the legacy “office” ...
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The Return of our YouTube Channel

The Return of our YouTube Channel

Long time followers will remember back when we were the IT Transformation Institute, we had an active YouTube Channel. We ...
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Digital Transformation Unplugged - Fallacy of Digital Transformation

Digital Transformation Unplugged – Fallacy of Digital Transformation

Fallacy of Digital Transformation Cherri shares a personal experience of getting her mother digitally enabled and Charlie talks about how ...
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TransformIT Show - The Deep End of the Pool

TransformIT Show – The Deep End of the Pool

Charles Lee Former CIO of Taco Bell Charles talks about finding balance. That you need to be willing to “jump ...
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During Disruption, Words Count

During Disruption, Words Count

There have been many parallels drawn between the Coronavirus pandemic and WWII. With VE day so recently commemorated, the media ...
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It Is Time To Get Phygital

It Is Time To Get Phygital

Digital Transformation and Industry 4.0 are changing the way we think about many aspects of our business.  This includes the ...
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The Future of Work (A Dynamic Knowledge Generating Focus)

The Future of Work (A Dynamic Knowledge Generating Focus)

The ongoing pulse of technological innovation continues to introduce new ways of enhancing business processes.  These include augmenting communications within ...
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The “Digital Normal”

The “Digital Normal”

What is the new normal? Take a look at these facts and figures. Video-conferencing and online meetings platform Zoom says ...
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