Journal of Digital Transformation

The Resiliency Requirement

Episode 4 Is change and agility so ubiquitous that we are no longer in the Digital Age, but in the ...
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The New “Digital” Silos

For years, companies have struggled with organizational silos, departments not sharing information, multiple initiatives, conflicting priorities, etc. Organizations have come ...
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The Empathy Economy

Episode 3 Last week Charlie and Frank pointed out that all companies must now be aware of social issues their ...
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Link between Customer Journey and Empathy

Episode 2 The customer experience used to be just about understanding your customers’ needs and patterns. Now it is about ...
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Snapshot Research Brief – Digital Readiness Quiz

Respondents confirm that “readiness” and “culture” are important and are not fully in place but are proceeding with transformation even ...
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The Rise of Community Commerce

TinaPay Online, which delivers neighborhood bakery favorites to communities in Manila, was born during the early days of the enhanced ...
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The Acceleration of Digital Transformation

The current global Covid-19 crisis will change our lives forever. Thirty top global experts, from technology executives, to venture capitalists ...
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Has COVID-19 Already Killed the Office?

Episode 1

How will the COVID-19 coronavirus impact the future of the workplace experience?
While the legacy “office” ...
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The Return of our YouTube Channel

Long time followers will remember back when we were the IT Transformation Institute, we had an active YouTube Channel. We ...
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Digital Transformation Unplugged – Fallacy of Digital Transformation

Fallacy of Digital Transformation Cherri shares a personal experience of getting her mother digitally enabled and Charlie talks about how ...
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TransformIT Show – The Deep End of the Pool

Charles Lee Former CIO of Taco Bell Charles talks about finding balance. That you need to be willing to “jump ...
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During Disruption, Words Count

There have been many parallels drawn between the Coronavirus pandemic and WWII. With VE day so recently commemorated, the media ...
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It Is Time To Get Phygital

Digital Transformation and Industry 4.0 are changing the way we think about many aspects of our business. This includes the ...
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The Future of Work (A Dynamic Knowledge Generating Focus)

The ongoing pulse of technological innovation continues to introduce new ways of enhancing business processes. These include augmenting communications within ...
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The “Digital Normal”

What is the new normal? Take a look at these facts and figures. Video-conferencing and online meetings platform Zoom says ...
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