Journal of Digital Transformation is the Institute’s free online blog that provides practical insightful approaches to Digital Transformation. It contains hundreds of thought provoking articles from over a dozen Industry Leaders spanning 10 years.
Recent Posts
![Kathryn Lancioni - Institute Fellow](https://www.institutefordigitaltransformation.org/wp-content/uploads/kathryn-lancioni-headshot-300x300-1-300x296.jpeg)
Kathryn Lancioni – Institute Fellow
Hillsborough, NJ, June 29, 2024 – The Institute for Digital Transformation is pleased to welcome Kathryn Lancioni as an Institute Fellow ...
![Saying “Goodbye” Should be Hard](https://www.institutefordigitaltransformation.org/wp-content/uploads/Saying-Goodbye-resized-compressed-300x200.jpg)
Saying “Goodbye” Should be Hard
The landscape was snow covered and the roads indiscernible on the December day my family and I moved into our ...
![Transformation and Turnover Can’t Coexist](https://www.institutefordigitaltransformation.org/wp-content/uploads/Actively-Disengaged-Employee-resized-compressed-300x237.jpg)
Transformation and Turnover Can’t Coexist
DT usually means digital transformation in our world. Instead let’s outline how another DT (disengagement and turnover) can’t exist with ...
![Stefanie Krievins - Institute Fellow](https://www.institutefordigitaltransformation.org/wp-content/uploads/Stefanie-Krievins-300-x-300.jpg)
Stefanie Krievins – Institute Fellow
Hillsborough, NJ, May 29, 2024 – The Institute for Digital Transformation is pleased to welcome Stefanie Krievins as an Institute ...
![Driving Organizational Success in a Cloud-Migrated World](https://www.institutefordigitaltransformation.org/wp-content/uploads/Driving-Organizational-Success-Resized-compressed-300x169.jpg)
Driving Organizational Success in a Cloud-Migrated World
According to a Gartner study, 51 percent of IT spending is shifting to the public cloud, replacing traditional, on-premise solutions ...
![Retooling Talent: Gaining a Competitive Edge with AI](https://www.institutefordigitaltransformation.org/wp-content/uploads/Retooling-talent-resized-compressed-300x200.jpg)
Retooling Talent: Gaining a Competitive Edge with AI
I’ve always believed that people are an organization’s most valuable assets. Especially now, with the transformative tide of AI and ...
![Culture for NOW](https://www.institutefordigitaltransformation.org/wp-content/uploads/Organization-Culture-resized-compressed-300x157.jpg)
Culture for NOW
What is Culture? There are various definitions of Organizational Culture. Gallup defines it as "how we do things around ...
![Jeffrey S. Ton Receives Sagamore of the Wabash Award](https://www.institutefordigitaltransformation.org/wp-content/uploads/Jeff-Sagamore-Award.jpg)
Jeffrey S. Ton Receives Sagamore of the Wabash Award
On April 27, 2024, Institute Fellow Jeffrey S. Ton received the Sagamore of the Wabash award. It’s the highest honor ...
![Agile Program Management: Boosting Productivity with Calculated Risks](https://www.institutefordigitaltransformation.org/wp-content/uploads/Calculated-Risks-resized-compressed-300x200.jpg)
Agile Program Management: Boosting Productivity with Calculated Risks
Introduction In today's dynamic business landscape, organizations are increasingly embracing Agile Program Management as a strategy to supercharge the efficiency ...
![Applying ESG Principles in an IT Organization](https://www.institutefordigitaltransformation.org/wp-content/uploads/ESG-in-IT-resized-compressed-300x200.jpg)
Applying ESG Principles in an IT Organization
In the ever-evolving world of information technology, the integration of environmental, social, and governance (ESG) principles has become increasingly crucial ...
![Strategy Execution: What It Takes to Make Great Transformations](https://www.institutefordigitaltransformation.org/wp-content/uploads/Stratey-Execution-resized-compressed-300x240.jpg)
Strategy Execution: What It Takes to Make Great Transformations
What does it take to succeed with digital transformation, or conversely, to fail without it? Factors such as a well-defined ...
![Motivation – Why the Hype?](https://www.institutefordigitaltransformation.org/wp-content/uploads/Motivation-resized-compressed-300x170.jpg)
Motivation – Why the Hype?
You talk with any group of managers and invariably, the word ‘motivation’ comes up. They know – from both personal ...
![The Key to Generative AI Productivity](https://www.institutefordigitaltransformation.org/wp-content/uploads/The-Key-to-GEN-AI-Productivity-300x300.webp)
The Key to Generative AI Productivity
As is the case when truly innovative technologies emerge, the clamor by providers and users of these tools and platforms ...
![Digital Transformation Takes a Village](https://www.institutefordigitaltransformation.org/wp-content/uploads/It-Takes-a-Village-resized-compressed-300x168.jpg)
Digital Transformation Takes a Village
Digital transformation takes a village. We often think and speak about this massive organizational endeavor through one lens or another, ...
![Leadership Lessons of Ted Lasso](https://www.institutefordigitaltransformation.org/wp-content/uploads/Ted_Lasso_key_art_16x9-resized-compressed-300x169.jpg)
Leadership Lessons of Ted Lasso
I have never been a soccer fan, or should I say fútbol? So, when I was encouraged to watch the ...
![Digitalizing Lean Process Management](https://www.institutefordigitaltransformation.org/wp-content/uploads/Lean-Manufacturing-resized-compressed-300x300.jpg)
Digitalizing Lean Process Management
Digitalizing Lean Process Management The digital transformation cheerleaders promise your business will be faster, better, cheaper and more customer focused ...
![Platform Governance in Organizations](https://www.institutefordigitaltransformation.org/wp-content/uploads/Platform-Governance-resized-compressed-300x200.jpg)
Platform Governance in Organizations
In the last two years, we have witnessed the acceleration of digital transformation among organizations, with the adoption of digital ...
![Resolving Ethical Dilemmas](https://www.institutefordigitaltransformation.org/wp-content/uploads/Right-Right-Decision-resized-compressed-300x200.jpg)
Resolving Ethical Dilemmas
In my small contribution to the Institute’s recent LinkedIn Live event, “LDE: Leadership Gift – Wisdom of the Year,” I ...
![Digital Leadership and Innovation](https://www.institutefordigitaltransformation.org/wp-content/uploads/USAF-Jets-and-Flag-resized-compressed-300x200.jpg)
Digital Leadership and Innovation
This paper explores the intersection of digital leadership, ethics, and innovation within the United States Air Force (USAF) in the ...
![Break Through the Language Barriers of Communication](https://www.institutefordigitaltransformation.org/wp-content/uploads/Jessica-Carroll-Barrier-to-Great-Communication-PXL_20231114_105836433-300x169.jpg)
Break Through the Language Barriers of Communication
Mixed Cultures On the first night of my trip to Edinburgh, Scotland this past November I found myself in a ...
![Revolutionizing Reality](https://www.institutefordigitaltransformation.org/wp-content/uploads/MSG-Sphere1_credit-MSG-Sphere-compressed-300x195.jpg)
Revolutionizing Reality
Recently I visited Las Vegas and was amazed at the latest entertainment factory- The Las Vegas Sphere. It isn’t often ...
![Structure is NOT Organization](https://www.institutefordigitaltransformation.org/wp-content/uploads/Structure-is-NOT-Organization-resized-compressed-300x200.jpg)
Structure is NOT Organization
I was intrigued by an interview with Jennifer Pahlka (author of Re-coding America: Why Government Is Failing in the Digital ...
![Sustainability and Digital Transformation](https://www.institutefordigitaltransformation.org/wp-content/uploads/Sustainability-and-Digital-Transformation-resized-compressed-300x214.jpg)
Sustainability and Digital Transformation
Sustainability and digital transformation are two concepts that have gained significant attention in recent times. Sustainability is “concerned with protecting ...
![AI Requires New Business Models](https://www.institutefordigitaltransformation.org/wp-content/uploads/AI-New-Business-Models-resized-compressed-300x168.jpg)
AI Requires New Business Models
Major events in history tend to stick in our memory. We can often go back and remember what we did ...
![Evolving Role of the CFO and Digital Transformation of the Finance Department](https://www.institutefordigitaltransformation.org/wp-content/uploads/CFO-of-the-Future-resized-compressed-300x118.jpg)
Evolving Role of the CFO and Digital Transformation of the Finance Department
Evolution of the CFO The role of the Chief Financial Officer (CFO) continues to evolve and expand due to a ...
![Nita Sanger - Institute Fellow](https://www.institutefordigitaltransformation.org/wp-content/uploads/Nita-Sanger-300x300-1.jpg)
Nita Sanger – Institute Fellow
Hillsborough, NJ, January 5, 2024 – The Institute for Digital Transformation is pleased to welcome Nita Sanger as an Institute ...
![The ROI on Customer Experience](https://www.institutefordigitaltransformation.org/wp-content/uploads/ROI-resized-compressed-300x169.jpg)
The ROI on Customer Experience
In today's competitive business landscape, companies across industries recognize the paramount importance of providing exceptional customer experiences. Customer experience (CX) ...
![The link between EX and CX](https://www.institutefordigitaltransformation.org/wp-content/uploads/Feedback-resized-compressed-300x163.jpg)
The link between EX and CX
In today's highly competitive business landscape, organizations are increasingly recognizing the critical importance of both employee experience (EX) and customer ...
![Disrupting the Health Care Call Center Agent](https://www.institutefordigitaltransformation.org/wp-content/uploads/Contact-Center-Future-resized-compressed-300x191.jpg)
Disrupting the Health Care Call Center Agent
In my previous post, “Is it time to disrupt your Higher Ed Call Center?” I described an all-too-common experience of ...
![EQ in the Age of AI](https://www.institutefordigitaltransformation.org/wp-content/uploads/Emotional-Intelligence-Resized-compressed-300x200.jpg)
EQ in the Age of AI
As artificial intelligence (AI) continues to reshape various aspects of our lives, it becomes increasingly important to consider the role ...
![Lessons From Digital Transformation](https://www.institutefordigitaltransformation.org/wp-content/uploads/Leadership-is-Action-resized-compressed-300x195.jpg)
Lessons From Digital Transformation
Earlier this year I participated in a very special event in London, Inspiring Change: Women Transforming Business. I had the ...
![Balancing Employee Experience and Employee Engagement](https://www.institutefordigitaltransformation.org/wp-content/uploads/Balance-Exployee-Experience-Engagement-resized-compressed-300x200.jpg)
Balancing Employee Experience and Employee Engagement
Employee experience and employee engagement are two critical concepts that profoundly influence an organization's success. Creating a motivated, productive, and ...
![How Organizations Achieve Supply Chain Resilience in the Face of Disruption](https://www.institutefordigitaltransformation.org/wp-content/uploads/Supply-Chain-Disruption-Resized-compressed-300x215.jpg)
How Organizations Achieve Supply Chain Resilience in the Face of Disruption
In an era characterized by increasing global interdependence, supply chain resilience has emerged as a critical factor in ensuring business ...
![Is it Time to Disrupt Your Higher Ed Call Center?](https://www.institutefordigitaltransformation.org/wp-content/uploads/Phone-Long-Wait-Resized-compressed-300x168.jpg)
Is it Time to Disrupt Your Higher Ed Call Center?
I recently received a letter from a major university. The letter stated that they needed some additional information and verification ...
![The State of Digital Transformation In Asia](https://www.institutefordigitaltransformation.org/wp-content/uploads/Digital-Transformation-Asia-resized-compressed-300x150.jpg)
The State of Digital Transformation In Asia
Digital transformation has emerged as a global phenomenon, revolutionizing industries, societies, and economies worldwide. In recent years, Asia has been ...
![What Gets Measured Gets Managed](https://www.institutefordigitaltransformation.org/wp-content/uploads/Measuring-Progress-resized-compressed-300x207.jpg)
What Gets Measured Gets Managed
It is popular in today’s business environment to separate leadership and management. In this paradigm, leaders inspire and motivate others ...
![Intrapreneurship: The Complete Guide to Competitive Advantage - Part 4](https://www.institutefordigitaltransformation.org/wp-content/uploads/Blueprint-for-Success-resized-compressed-300x215.jpg)
Intrapreneurship: The Complete Guide to Competitive Advantage – Part 4
A Blueprint for a Competitive Advantage Introduction Before we dive into the blueprint, let's briefly recap our journey so far ...
![The Attention Economy](https://www.institutefordigitaltransformation.org/wp-content/uploads/Attention-Economy-resized-compressed-300x169.jpg)
The Attention Economy
In the digital age, marked by constant connectivity and an ever-expanding array of online platforms, the concept of the attention ...
![Switching Off Work: Digital Pressure](https://www.institutefordigitaltransformation.org/wp-content/uploads/Switching-Off-Work-Digital-Pressure-Resized-compressed-300x200.jpg)
Switching Off Work: Digital Pressure
Low unemployment or low employment? Unemployment rates are at an all-time low, but to what extent are we actually employing ...
![Intrapreneurship: The Complete Guide to Competitive Advantage - Part 3](https://www.institutefordigitaltransformation.org/wp-content/uploads/Intrapreneurial-Innovation-resized-compressed-300x257.jpg)
Intrapreneurship: The Complete Guide to Competitive Advantage – Part 3
Organizational Success Through Intrapreneurial Innovation Introduction In the previous two articles, we delved into the concept of intrapreneurship, distinguishing it ...
![Amazon's Digital Transformation](https://www.institutefordigitaltransformation.org/wp-content/uploads/Amazon-Transformation-Resized-compressed-300x200.jpg)
Amazon’s Digital Transformation
Disrupting Industries Through Customer-Centric Design Amid the whirlwind of technological advancements shaping our modern world, Amazon stands as a shining ...
![Intrapreneurship: The Complete Guide to Competitive Advantage - Part 2](https://www.institutefordigitaltransformation.org/wp-content/uploads/Unlocking-Organizational-Success-resized-compressed-300x200.jpg)
Intrapreneurship: The Complete Guide to Competitive Advantage – Part 2
Unlocking Organizational Success Introduction Welcome to Part 2 of our series “Intrapreneurship: The Complete Guide to Competitive Advantage" In Part ...
![Nora Osman - Institute Fellow](https://www.institutefordigitaltransformation.org/wp-content/uploads/Nora-Osman-300x300-1.jpg)
Nora Osman – Institute Fellow
Hillsborough, NJ, September 28, 2023 – The Institute for Digital Transformation is pleased to welcome Nora Osman as an Institute ...