About 20 years ago, three market forces converged which radically changed Information Technology forever.
- Consumerization: As Google, Facebook, Apple and others appeared on the scene, technology which was used only by IT professionals were now being used by consumers. This totally changed perception on how technology should function. Business executives grew more impatient and dissatisfied with the experience they were getting from their IT organizations.
- Criticality: IT moved from a back‐office function to the engine that powers every business function and every customer transaction. Companies found themselves relying for their livelihood on complex systems that they did not understand.
- Competition: IT organizations had a monopoly on providing technology. But that monopoly could not survive the advent of cloud computing and SAAS providers. Business executives finally had what they wanted: choice.
Do IT Professionals currently possess the skills required in the Digital Age?
NOTE: Rapid Research reports are normally restricted to the Members only section. Since this research was done to support publication of an article, it is being made freely available.
Chief Scientist & Institute Fellow
Dr. Frank Granito is Chief Scientist and Lead Fellow at the Institute for Digital Transformation. He has over 40 years of experience in the Information Technology field and has successfully implemented IT Service Management transformation solutions for Government and Commercial clients. Dr. Granito holds a Doctor of Management from the University of Maryland University College with a thesis on Organizational Culture.
As Lead Fellow, Frank selects current transformational topics and leads the monthly discussions with all of the Institute Fellows, parts of which are available on our YouTube Show “Digital Transformation Unplugged“. In his role as Chief Scientist, Dr. Granito created the analytical model that is the basis of the Digital Enterprise Readiness Framework. He designs, creates and produces the analysis of our Rapid Research. He is also the principal author the book Digital Transformation Demystified.
In his spare time, Frank is also a Professional Chef and you can follow his culinary exploits on Instagram @pasticciogranito.
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