About 20 years ago, three market forces converged which radically changed Information Technology forever.

  • Consumerization: As Google, Facebook, Apple and others appeared on the scene, technology which was used only by IT professionals were now being used by consumers. This totally changed perception on how technology should function. Business executives grew more impatient and dissatisfied with the experience they were getting from their IT organizations.
  • Criticality: IT moved from a back‐office function to the engine that powers every business function and every customer transaction. Companies found themselves relying for their livelihood on complex systems that they did not understand.
  • Competition: IT organizations had a monopoly on providing technology. But that monopoly could not survive the advent of cloud computing and SAAS providers. Business executives finally had what they wanted: choice.


Do IT Professionals currently possess the skills required in the Digital Age?

NOTE: Rapid Research reports are normally restricted to the Members only section. Since this research was done to support publication of an article, it is being made freely available.

Tag/s:Business Transformation, Digital Era, Future of Work, Snapshot Research,