Charles Araujo

Founder

Charles Araujo is a technology analyst and internationally recognized authority on the Digital Enterprise and Leadership in the Digital Era who advises technology companies and enterprise leaders on how to navigate the transition from the Industrial Age to the Digital Era. Having spent over thirty years in the technology industry, he has been researching Digital Transformation long before it became the uber-buzzword of today, and is now focused on helping Digital Era Leaders prepare themselves and their organizations as the macro trends of the primacy of the customer and the primacy of the algorithm collide, ushering us into what he calls The New Human Age.

Former Principal Analyst with Intellyx, founder of The Institute for Digital Transformation, author of three books, and most recently the co-founder (with his wife) of The MAPS Institute, he is a sought-after keynote speaker and has been quoted or published in CIO, Time, InformationWeek, CIO Insight, NetworkWorld, Computerworld, USA Today, and Forbes.

Charlie has published the following articles on our site:

Saving IT – and the Enterprise – with ‘Digital Ecosystems’

Saving IT – and the Enterprise – with ‘Digital Ecosystems’

The first line of my 2012 book, The Quantum Age of IT, was “IT as we know it is dead.” ... Read More
Making the Digital Enterprise a Reality

Making the Digital Enterprise a Reality

Digital transformation has moved beyond a mere buzzword and is getting harder and harder to dismiss as just another fad ... Read More
Customer Service Drives Strategic Value in the Digital Era

Customer Service Drives Strategic Value in the Digital Era

Customer service has long fallen into one of two categories when it comes to driving strategic value for an organization ... Read More
How to Create Service Consistency and Excellence the Hillstone Way

How to Create Service Consistency and Excellence the Hillstone Way

If there’s one problem that is at the very core of the challenges that the ITSM industry has with gaining ... Read More
Is Your Enterprise Digital Ready?

Is Your Enterprise Digital Ready?

Digital is the word of the moment. In boardrooms all around the world, executive teams are contemplating how to successfully ... Read More
Machines Want Your Job (and What To Do About It)

Machines Want Your Job (and What To Do About It)

"I am putting myself to the fullest possible use, which is all I think that any conscious entity can ever ... Read More
The Value-Based Tech Strategy that Will Help You Win in the Digital Era

The Value-Based Tech Strategy that Will Help You Win in the Digital Era

Everywhere you turn, there is another new strategy for your technology stack. Cloud, everything-as-a-service, webscale architectures and some proprietary solution ... Read More
The Three REAL Reasons You Should be Investing in Content

The Three REAL Reasons You Should be Investing in Content

Ever since Google and social media changed the nature of how people obtain information, there has been a siren call ... Read More
Digital Enterprise Header

Defining the Digital Enterprise

The Digital Enterprise Hype Cycle Hype cycles can be fun and exciting. They often represent something new and important and ... Read More