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Journal of Digital Transformation is the Institute's free online blog that provides practical insightful approaches to Digital Transformation. It contains hundreds of thought provoking articles from over a dozen Industry Leaders spanning 10 years.

Why IT Financial Management Equals Cost Reductions

Why IT Financial Management Equals Cost Reductions

To avoid a vicious cycle of cost reductions, IT organizations must have a financial accounting system that details how each ...
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Why Are You Using Social Media Channels?

Why Are You Using Social Media Channels?

If you are not using social media channels for the human interaction and two-way communication, you need to ask yourself ...
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A Geek's Guide to IT Management

A Geek’s Guide to IT Management

For people to excel in the workplace, a company needs to provide them with the right combination of technology, process ...
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A Career Moment or Career Suicide?

A Career Moment or Career Suicide?

There are key moments in your professional life when you need to summon managerial courage. The end result can be ...
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A Geek's Guide to the Customer Service Experience

A Geek’s Guide to the Customer Service Experience

Are companies starting to depend on providing a pleasant customer experience in order to cover their flaws in providing basic ...
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Is Your Current Position Defining Who You Are?

Is Your Current Position Defining Who You Are?

For most people, their job is a large part of their personal identity, but people need a professional identity that ...
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Do You Need a 'Transformation Ambassador"?

Do You Need a ‘Transformation Ambassador”?

Over five years ago, I was working for British Telecom as a national account manager in the pharma sector. A ...
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Get Behind the Service Management Congress's "Call to Action"

Get Behind the Service Management Congress’s “Call to Action”

The IT Transformation Institute formally endorses the Service Management Congress and its Call to Action The IT Transformation Institute has ...
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The Will Lassalle Interview: Thoughts and Opinions from an Executive on the Rise

The Will Lassalle Interview: Thoughts and Opinions from an Executive on the Rise

Guest Author: Kathy Tito The IT Transformation Institute’s John Palinkas and Kathy Tito recently “sat down” with IT leader Will ...
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The Catalyst Experience Defined: Enabling IT Change Agents to Create a New Future

The Catalyst Experience Defined: Enabling IT Change Agents to Create a New Future

Guest Author: Kathy Tito As the IT Transformation team debriefs after managing its most recent Catalyst Experience, we thought we’d interview ...
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Is IT Part of the Business or a Service Provider?

Is IT Part of the Business or a Service Provider?

I recently spent three days doing something pretty special.  As part of my role on the board of itSMF USA, I ...
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Three Words that Separate Success from Failure

Three Words that Separate Success from Failure

I am not a great runner. Sometimes you just have to face facts.  I run for my health, but that ...
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Why Talk Isn't Cheap

Why Talk Isn’t Cheap

I crossed the line today. I joined the National Speakers Association. I have decided that at least part of my ...
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Are You an IT Leader?

Are You an IT Leader?

In a few hours, I’ll be leaving for Australia. I’m headed there to deliver the opening keynote at the LEADit ...
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Why We All Need a Change in Perspective

Why We All Need a Change in Perspective

A little more than a week ago, some colleagues and I were at Morristown Municipal Airport in New Jersey, about ...
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If you are looking for Digital Era Now, we have changed the title to The Journal of Digital Transformation. You can get there using this link:

https://go.i4dt.org/journal