Journal of Digital Transformation

Reframing IT to Unleash Innovation: How to Change Your Mental Model of IT to Create Disruptive Innovation

Innovation is something that is rarely in abundance within IT organizations today. The vast majority of resources are spent merely ...
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Transform or Conform: Finding the Business Value of a Framework

Guest Author: Jim Cross Have you ever gone through the process of a transformation effort and suddenly found yourself conforming ...
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Put CRM and SOO Before SOA in IT Strategy

Guest Author: Leo Peay Business Value via Customer Insight and Service Oriented Organizations Information Technology organizations whose operational execution follow ...
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Finding a Transformation Partner

In my last article, I talked about the primary drivers of IT Transformation:

Economic: In today’s world, every IT ...
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Creating Organizational Agility: Making SOA, Agile and Service Management Work Together to Speed Service Delivery

Business is moving faster and faster every day – and demanding that IT move with it. As a result IT ...
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Building a Metrics Correlation Model – Part 1

Note: This is Part 1 of a 2 Part Series Your IT organization has a problem. And you don’t even know ...
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Building a Metrics Correlation Model – Part 2

Note: This is Part 2 of a 2 Part series. Click here to go to Part 1.
Building the ...
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Overcoming Consensus Paralysis

How to use “Quantum Change” and the 80% Rule to Get Decisions Made One of the simplest things is also ...
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Becoming a Transformational Leader

The Four Things You Must Do to Lead Your Team Through a Transformation Leadership is something that, frankly, isn’t in ...
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From Silos to a Shared Vision

How to Bring Your Application and Infrastructure Teams Together at Last There’s an unspoken law in the world of IT: ...
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The DNA of Effectiveness

Understanding Your Mission and the 6 Organizational Capabilities There is a lot of discussion in IT circles about creating effective ...
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Creating Value Through Intimacy

How to Move Beyond Requirements and Toward True Partnership Intimacy is not a word that is often used in IT ...
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The 4 1/2 Things You Must Do To Affect Change

I recently posted a column at ITSM Portal entitled, “The 4 1/2 Things You Must Do To Affect Change.” Here ...
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Politics and ITSM Adoption

The following is an excerpt from a recent column that I wrote for ITSM Portal on understanding and managing the ...
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IT – Better by Design?

A recent article from Fast Company entitled “Mission Critical: Can Design Save the World?” got me thinking. The article is about ...
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