Journal of Digital Transformation

Transform or Conform: Finding the Business Value of a Framework

Guest Author: Jim Cross Have you ever gone through the process of a transformation effort and suddenly found yourself conforming ...
Read More

Put CRM and SOO Before SOA in IT Strategy

Guest Author: Leo Peay Business Value via Customer Insight and Service Oriented Organizations Information Technology organizations whose operational execution follow ...
Read More

Finding a Transformation Partner

In my last article, I talked about the primary drivers of IT Transformation:

Economic: In today’s world, every IT ...
Read More

Creating Organizational Agility: Making SOA, Agile and Service Management Work Together to Speed Service Delivery

Business is moving faster and faster every day – and demanding that IT move with it. As a result IT ...
Read More

Building a Metrics Correlation Model – Part 1

Note: This is Part 1 of a 2 Part Series Your IT organization has a problem. And you don’t even know ...
Read More

Building a Metrics Correlation Model – Part 2

Note: This is Part 2 of a 2 Part series. Click here to go to Part 1.
Building the ...
Read More

Overcoming Consensus Paralysis

How to use “Quantum Change” and the 80% Rule to Get Decisions Made One of the simplest things is also ...
Read More

Becoming a Transformational Leader

The Four Things You Must Do to Lead Your Team Through a Transformation Leadership is something that, frankly, isn’t in ...
Read More

From Silos to a Shared Vision

How to Bring Your Application and Infrastructure Teams Together at Last There’s an unspoken law in the world of IT: ...
Read More

The DNA of Effectiveness

Understanding Your Mission and the 6 Organizational Capabilities There is a lot of discussion in IT circles about creating effective ...
Read More

Creating Value Through Intimacy

How to Move Beyond Requirements and Toward True Partnership Intimacy is not a word that is often used in IT ...
Read More

The 4 1/2 Things You Must Do To Affect Change

I recently posted a column at ITSM Portal entitled, “The 4 1/2 Things You Must Do To Affect Change.” Here ...
Read More

Politics and ITSM Adoption

The following is an excerpt from a recent column that I wrote for ITSM Portal on understanding and managing the ...
Read More

IT – Better by Design?

A recent article from Fast Company entitled “Mission Critical: Can Design Save the World?” got me thinking. The article is about ...
Read More